Transform the content of your websites and your entire company knowledge into innovative AI chatbots that are available to your customers 24/7.
With Chatbits®, you can reduce your support queries by up to 75% and answer your customers’ questions 24/7, 365 days a year using artificial intelligence (AI).
Chatbits® is fully hosted in Germany and meets the highest security and data protection standards. We fulfill both the requirements of the GDPR and the EU AI Cloud Act.
Excellent customer service often has more influence on the purchase decision than low prices. Numerous studies show that many consumers are willing to dig deeper into their pockets for better service.
On the other hand, long waiting times, overburdened employees or insufficient information often cause customers to turn away and buy from the competition instead. With Chatbits®, the AI chatbot answers the most important questions immediately and without the need for additional staff.
Train your AI chatbot without writing a single line of code, and easily integrate it into existing websites.
Actions can recognize, for example, when a customer wants to make contact or buy a product, and can display forms or buttons directly in the chat.
Chatbits® is multilingual by design. The AI chatbot understands and responds in 120 languages.
ISO/IEC 27001 certified data center. Secure and GDPR-compliant operation in Germany.
Your data belongs to you. No general LLM training with your data. Encrypted data transmission between AI chat and server.
Fully customize the chatbot to match your own design. In higher packages, it is also possible to remove the “Powered by Chatbits®” text.
Train the AI chatbot on the content of one or more complete websites, individual sub-pages and documents of your company, such as Word® files, Power-Point® files or PDF® documents. You can also simply insert content as text via the clipboard.
It is also possible to specify an automatic time interval at which the AI chatbot should retrain content. This means that content that updates more frequently, such as your news section, is always up to date.
A separate JavaScript snippet is generated for each AI chatbot, which you can easily insert into the code of your existing website. The colors and icons of the chatbot are customized beforehand in the Chatbits® interface so that the chatbot fits seamlessly into your website.
If you don’t have access to the code of your own website, your internet agency will surely be able to help you. For popular systems like WordPress, we provide a free plugin for inserting the code snippet.
The Chatbits® AI chatbot is available on your website and answers your customers’ questions 24 hours a day in natural language. Customers can talk to the chatbot in 120 different languages.
Should the chatbot be unable to answer a specific question based on the trained knowledge, the question is stored in a way that is visible to you and you can train the chatbot with the missing knowledge at any time.
